M (swtcatastrphe) wrote in uw,

Technical Support Internship (paid)

We've got another internship open (with the company I'm interning for currently):

Technical Support Intern
A Technical Support Part Time Intern is needed to work in conjunction with our team in order to meet their support needs and exceed their expectations for service. You must be excellent communicator both via phone and email. This is an excellent position to start a career and come aboard early to a growing and innovative technology company.

Job Duties:
-Troubleshoot technical problems and answer general support questions for internal personnel
-Manage system setups
-Work with our team to solve problems and satisfy client requests
-Educate and explain features and functionality of various network resources
-Continuously evaluate and improve resource documentation
-Continuously evaluate internal support processes for ways to improve efficiency
-Take on additional special projects as needed.

...full job description here.

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